GDS Executive – Travel Domain

Role Overview

We are looking for a GDS Executive to handle flight bookings, ticketing, amendments, refunds and customer queries related to travel reservations. The ideal candidate should have hands-on experience with GDS systems and good communication skills.

Roles & Responsibilities

• Handle flight ticketing and reservation processes.
• Create, modify and manage PNRs accurately.
• Process booking amendments, cancellations and changes.
• Handle refund-related requests and travel booking modifications.
• Assist customers with flight and travel-related queries.
• Provide accurate information regarding bookings, schedules and fare-related queries.
• Ensure all bookings and customer requests are processed accurately within the required timelines.
• Follow standard operating procedures and quality guidelines.
• Maintain professional communication with customers and internal teams.

Requirements

• Hands-on experience with any GDS system such as Amadeus, Sabre or Galileo.
• Good communication and customer-handling skills.
• Basic knowledge of the travel and airline industry.
• Good understanding of flight reservations and ticketing processes.
• Ability to handle customer queries professionally.
• Immediate joiners will be preferred.

Working Details

• Working Days: 6 Days
• Week Off: 1 Rotational Off
• Work Mode: Work From Office
• Location: Noida Sector 57

Salary & Benefits

• Salary: Up to Rs. 23,100 In-Hand
• NAPS: Additional Rs. 1,500
• IJP Opportunity after 6 Months
• Career Growth Opportunities in the Travel Domain